Privacy Policy

Introduction

55rt operates an online gambling platform and is committed to protecting the personal information of its users. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights you have to control your data. It applies to all interactions with 55rt through our websites, applications, and related services where this Policy is presented.

Scope

This Policy governs the processing of Personal Data by 55rt in connection with our services. It does not govern data collected by third parties through links or services not operated by 55rt. Where applicable, separate privacy notices may apply to specific products or regions.

Personal Data We Collect

Account information, including your name, email address, date of birth, and password.
Identification and verification data, such as government-issued ID documents, to meet know-your-customer (KYC) and anti-money laundering (AML) requirements.
Payment and billing information, including billing address and payment instrument details used to fund or settle accounts.
Transaction history and gaming activity data, including bets, wagers, deposits, withdrawals, and related timestamps.
Device, technical, and usage data, such as IP address, device type, browser, language, and pages visited.
Communication data, including inquiries, feedback, and support interactions.
Marketing preferences and consent status, including opt-in/opt-out choices for promotional materials.
Content you provide within the platform, such as chat messages or user-generated content, where applicable.

How We Collect Personal Data

Directly from you, when you create an account, verify identity, make a transaction, or contact support.
Automatically through your use of our platforms, via cookies and similar technologies to collect device, usage, and location data.
From third parties, including payment processors, identity verification providers, fraud prevention services, and marketing partners.
From publicly available sources or trusted partners where permitted by law.

Purposes and Legal Bases for Processing

Provide and administer products and services, including account creation, transactions, and customer support. Legal basis: Contractual necessity and legitimate interests in offering and maintaining services.
Verify identity and assess eligibility, including age and geographic restrictions, to comply with licensing and regulatory requirements. Legal basis: Legal obligation and legitimate interests.
Prevent, detect, and respond to fraud, security incidents, and other abuse. Legal basis: Legal obligation and legitimate interests.
Communicate updates, notices, promotions, and customer engagement messages. Legal basis: Legitimate interests or, where required, consent for marketing.
Personalize and improve the user experience, analyze usage patterns, and develop new features. Legal basis: Legitimate interests.
Process payments and settle financial transactions. Legal basis: Contractual necessity and legitimate interests in financial risk management.
Comply with legal and regulatory requirements, including AML, tax, and gaming-licensing obligations. Legal basis: Legal obligation.
Facilitate cross-border data transfers and collaborations within our group or with service providers. Legal basis: Contractual necessity and legitimate interests, subject to appropriate safeguards.

Sharing and Disclosure of Personal Data

With service providers and contractors who assist in operating our platforms (payment processors, identity verification, customer support, hosting, analytics, and security services).
With regulators, licensing authorities, law enforcement, and other authorities as required by law or to protect our rights, users, and property.
Within the 55rt corporate group for administrative purposes, audits, and internal governance.
With marketing and advertising partners, where applicable and with your consent or as otherwise permitted by law, to deliver relevant promotions.
In connection with a merger, acquisition, or asset sale, subject to appropriate protections for your data.

International Data Transfers and Safeguards

Your Personal Data may be processed and stored in countries outside your jurisdiction. Where transfers occur, we implement safeguards appropriate to the transfer, including contractual arrangements and applicable legal frameworks to protect your data in accordance with this Policy.

Cookies and Other Tracking Technologies

We and our partners use cookies and similar technologies to operate the platform, remember settings, analyze usage, and tailor content. We categorize cookies as:

Strictly Necessary cookies required for the platform to function, including authentication and transaction processing.
Preference cookies that remember your language and regional settings.
Analytics cookies that measure site usage and performance.
Marketing cookies used to display promotions and advertisements relevant to you.

You can control cookie settings through your browser; disabling cookies may limit available features. We may also use first-party and trusted third-party analytics and advertising services, subject to applicable privacy laws.

Data Retention and Deletion

We retain Personal Data only for as long as necessary to fulfill the purposes described in this Policy and to comply with legal obligations. Account data remains until the account is closed and, thereafter, retained for up to five years from the date of last activity or as required by law. Other data may be retained longer where necessary for fraud monitoring, regulatory compliance, or the resolution of disputes.

Security of Your Data

55rt maintains appropriate technical and organizational measures to protect Personal Data from unauthorized access, disclosure, alteration, or destruction. We employ encryption for data in transit, access controls, network security controls, and secure data centers. We require vendors processing data on our behalf to maintain equivalent protections and to process data only in accordance with our instructions.

Children and Minors

Our platforms are intended for users of legal gambling age as defined by applicable law. We do not knowingly collect Personal Data from individuals under the minimum age. If we become aware that a minor has provided information, we will take steps to remove that information from our systems and terminate access where appropriate.

Your Rights Regarding Your Personal Data

You may exercise your data rights by using in-platform options or contacting our Privacy Office. Depending on your jurisdiction, rights may include all of the following:

Right of Access — obtain a copy of your Personal Data and confirm its processing.
Right to Rectification — correct inaccurate or incomplete data.
Right to Erasure — request deletion of Personal Data, subject to legal obligations and legitimate interests.
Right to Restriction of Processing — limit processing under certain conditions.
Right to Object — oppose processing based on legitimate interests, with exceptions where compelling grounds apply.
Right to Withdraw Consent — revoke consent where consent is the basis for processing; note that withdrawal may affect service availability.
Right to Direct Marketing Opt-Out — opt out of marketing communications via in-platform controls or contact options.
Right to Lodge a Complaint — file a complaint with your local data protection authority if you believe our processing violates applicable law.

To exercise these rights, please use the in-platform privacy settings or contact our Privacy Office through the available support channels. We may require information to verify your identity before fulfilling a request.

Marketing Communications and Opt-Out

You may opt out of non-essential marketing communications at any time using the in-platform controls or by contacting us. Even if you opt out, we may still send transactional or operational messages related to your account and the services you use.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When material changes occur, we will provide notice within the platform or by other appropriate means. Your continued use of the services after such notice constitutes acceptance of the revised policy.

Contact Information

For questions about this Privacy Policy or our data practices, you may reach our Privacy Office via the in-app support channel or by using the designated privacy contact options within your account settings. We will respond in accordance with applicable data protection laws.

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